Pages tagged with Call Centre

Check out the most effective pointers that can help you in keeping your customers happy on a voice channel.
I was expecting some money to appear magically in my account. You know the type. Auto deposit, from the government. Magic.
We all make call to resolve the problems we face on a regular basis, yet the quality of service by many organisations have declined dramatically over the years. Here are some thoughts about he customer service challenges many businesses face today and questions whether the modern call...
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