Pages tagged with Call Centres

Check out the most effective pointers that can help you in keeping your customers happy on a voice channel.
This is a humorous story about the problems citizens of some countries face when having to deal with foreign, or other country based, call centre staff. The story is often very funny after the event, but it's always, "oh so painful," when you are in the middle of it all, trying to f...
Call centres are here to stay! do you ever wonder why they are so frustrating to deal with? I explain via my personal experiences.
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